pkg88 Privacy Policy
This policy explains how pkg88 collects, uses, and protects your personal data.
This Privacy Policy explains how personal data of players using the pkg88 platform is handled. By registering an account or using our services on pkg88, you agree to the terms in this policy. Please read this document carefully.
Information We Collect
pkg88 collects various types of information about you in order to provide secure and reliable services. This information can be grouped into the following categories.
1.1 Information You Provide Directly
- Name, date of birth, and contact details provided during account registration
- Payment information related to deposit and withdrawal transactions
- Identity verification data (when required to verify your identity)
- Customer service communication records
1.2 Automatically Collected Information
- IP address, browser type, and device information
- Gameplay records, deposit records, and deposit/withdrawal attempts
- Website usage browsing data (from cookies)
- Session logs and operational records
How Your Information Is Used
We use the personal data we collect only for the following purposes.
- To handle account creation, verification, and management
- To securely process payments
- To provide gaming services, welcome bonuses, and cashback promotions
- To improve customer service and resolve issues
- To carry out user verification in line with fraud prevention and financial compliance regulations
- To monitor platform security
- To ensure compliance with responsible gambling policies
- To operate within legal requirements and regulatory frameworks
Cookies and Tracking Technologies
The pkg88 website uses cookies in your browser. Cookies are small data files stored on your device that help the website function properly.
3.1 Types of Cookies
- Essential Cookies: Required for the website's core functions (session management, security)
- Functional Cookies: To remember your preferences (language settings)
- Analytical Cookies: Used to understand website usage patterns and improve our services
You can decline cookies through your browser settings, but please note that some website features may not work correctly as a result.
Information Sharing and Third-Party Disclosure
pkg88 will not sell, rent, or disclose your personal data to third parties for commercial advertising purposes. However, we may share it when strictly necessary in the following situations.
- Payment service providers (KBZPay, Wave Money, AYA Pay) — solely to process the relevant financial transactions
- Technology companies supporting platform operations — they only have access to the data needed to provide the service
- Situations where disclosure is clearly required by a valid legal request or court order
- If a transfer of ownership of our company occurs, personal data may be transferred along with it, but will continue to be protected under this policy
- Law enforcement agencies investigating fraud, financial crimes, or unlawful activity
Data Security Measures
We apply SSL encryption and full technical security measures to protect your personal data from unauthorised access, interception, alteration, and destruction.
- All data transfers are protected with SSL/TLS encryption
- Account access is controlled through strict authentication methods
- Data storage systems are subject to regular security audits
- Data access is restricted to staff who strictly need it
Please note, however, that no data transmission over the internet can be guaranteed 100% secure. We will always do our best to provide the strongest protection we can.
Data Retention
pkg88 retains your personal data for as long as necessary to provide services, or until the legally required retention period expires.
- Data of active account holders is retained for as long as the account remains active
- After an account is closed, data may be retained for a further period as required by law
- Financial records are retained for the period prescribed by law
- Data that has served its purpose is securely deleted
Your Rights
You have the following rights regarding your personal data.
7.1 Right of Access
You can request to check what personal data we hold about you.
7.2 Right to Rectification
If your data is inaccurate or incomplete, you can request that it be corrected.
7.3 Right to Erasure
You can request deletion of your data unless doing so conflicts with legal requirements. Please understand that if financial records must be retained by law, we will not be able to delete them.
7.4 Right to Restriction
You can request that we restrict how we handle your data; we will do so in specific circumstances.
To exercise any of these rights, contact us at [email protected]. We will handle data requests relating to you as promptly as possible.
Children's Personal Data
pkg88 services are for adults aged 21+ only. If we find that anyone under 21 is using our personal data services, their data will be deleted immediately.
Policy Changes
We may update this privacy policy from time to time. Minor changes will be announced on the platform, and players will be notified directly for major changes. Continuing to use pkg88 after any announcement means you accept the updated policy. The "Last Updated" date is shown at the top of this page.
Contact Us
If you have any questions, complaints, or requests about this privacy policy, you can reach pkg88's support team 24/7 via Myanmar-language Live Chat or by email at [email protected]. Our team is always here to protect your privacy rights.